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Two-factor Authentication

Increased portal security

The Board has recently increased security on the teachers portal.

A two-factor authentication process will reduce the risk of unauthorised people accessing your personal information stored in your portal account.

What is two-factor authentication (2FA)?

2FA requires you to provide two verification methods one after the other to confirm that you are the correct person requesting access to your portal account.

What you need to do

From 16 September 2019, when you next log into your portal account (or first sign up) you will be asked to activate two-factor authentication for your account.  Below is an example of the 2FA authentication page.

Image of configuration screen

You can have a security code sent to either your email or your mobile phone. If you wish to have a choice of where the code is sent to you in the future, you must activate both your email and mobile at this time.

In most cases, the email and mobile fields will already be filled in. If this is the case please check these details are correct. If these fields are blank please fill them in with your current details.

Once you have done this click the ‘activate’ button next to the box. A verification code will then be sent to either your mobile phone or email depending on which you have chosen.

Enter this code in the box that will appear at the bottom of the screen.

A message will appear above the ‘activate’ button ‘Two-Factor authentication is enabled’.

If you wish to activate both your mobile phone and email complete the same steps for both.

You only need to activate 2FA once.

Accessing the portal in the future

The next time you log onto the portal you will be required to enter your Username and Password as usual.

You will only be asked to go through the two-factor authentication process if you wish to enter a secure area of the portal which includes:

  • My Registration Details
  • My Contact Details
  • My Renewal Application

You do not need to go through the two-factor authentication process to access or update your professional learning.

Frequently Asked Questions

Access the portal.