Making a Complaint

Complaints made to the Board by members of the public regarding the conduct, capacity or competence of teachers and unregistered persons granted a Special Authority to Teach are managed in accordance with the Board’s Policy for Managing Complaints/Reports about Teachers.

To make a notification to the Teachers Registration Board (the Board) regarding the conduct or capacity of a registered teacher the complainant will be required to submit a written report under confidential cover addressed to the Registrar identifying the teacher against whom the complaint is made and any information regarding the nature and circumstances of the complaint. Any relevant documentation containing supporting evidence should also be included.

Written complaints can be made by post (marked "Private & Confidential") to:

The Registrar
Teachers Registration Board of South Australia
PO Box 3649
RUNDLE MALL SA 5000

Or by email to: investigations@trb.sa.edu.au

Initial enquiries regarding complaints can be made via telephone +61 8 8226 5984.

The Board will usually notify the teacher that a complaint has been made about them. However, the Board may delay advising the teacher about a complaint in certain circumstances.​​

Information Sheet - Complaints

The Information Sheet - Complaints can be used as a guide to determine whether or not your complaint is one the TRB can deal with and/or falls within the provisions of the Act.

Complaint Form

Persons wishing to lodge a formal written complaint to the Registrar are requested to use the Complaint Form to ensure all relevant information required to enable a proper assessment of the complaint is provided. Alternatively, a person may provide a letter of complaint detailing the allegations and attach all relevant information.