If you would like to provide us with any feedback, or you have a complaint about our service, we would like to hear about it. We are dedicated to continuous improvement and value your feedback and experience about engaging with our service.

Feedback is providing comments about a service or issue (positive or negative), where you don’t necessarily need a response from the Teachers Registration Board.

A complaint is an expression of dissatisfaction with the products or services provided by the Board, where a response or resolution is required.

Please note: Matters concerning the conduct and practice of public officers and public authorities in the South Australian Government, specifically corruption, misconduct and maladministration need to be reported via the Independent Commissioner Against Corruption (ICAC).

We welcome your feedback and are keen to hear your thoughts.

Please email us with the subject line 'Feedback' at registration.notifications@trb.sa.edu.au

If you would like to submit a complaint, there are some things we will need to get from you.

  • Your name and preferred contact details (you can also make a complaint or provide feedback anonymously, and we will investigate it as far as possible).
  • The name of the business unit or the person concerned (if you know it).
  • A clear description of your experience, including whether you have previously contacted us.
  • Any relevant information about your complaint.
  • The action you would like us to take.

To lodge your complaint, please email us with the subject line 'Complaint' at registration.notifications@trb.sa.edu.au

Alternatively, you can send it to:

  • Teachers Registration Board of South Australia 
    PO Box 3649 
    RUNDLE MALL SA 5000
  • Phone us on 8253 9700 (during business hours, and ask for the business unit or service)

If English is not your preferred language, please contact the Interpreting and Translating Centre (ITC) on 1800 280 203 and then ask for 8253 9700.

If you are deaf, or have a hearing or speech impairment, please contact us through:

  • National Relay Service (Speak and Listen): call 1300 555 727
  • National Relay Service (TTY users): call 133 677
  • Internet Relay users can connect to the National Relay Service.

If you have some feedback about our new website that you'd like to share with us to improve the user experience, we'd love to hear from you.

Please send your email to: website@trb.sa.edu.au